Terms & Conditions
The name that will appear on your statement will be Queenstown Wine Trail.
Your payment is processed through Windcave system. Windcave secures all your customer and credit-card data with military-grade software and servers, and the highest level of encryption available. QUEENSTOWN WINE TRAIL (2020) LIMITED will not store or transfer any of your credit card information. All data is transferred using Windcave secure servers.
Cancellations incur a fee depending on how near the cancellation is to the start time of the tour.
All credit card refunds will incur a 3% cancellation fee.
FOR DAILY TOURS:
Within 24 hours - 25% cancellation fee
Within 12 hours - 50% cancellation fee
Within 2 hours - 100% cancellation fee
FOR PRIVATE TOURS AND COMBO TOURS:
Within 72 hours - 25% cancellation fee
Within 24 hours - 50% cancellation fee
Within 12 hours - 100% cancellation fee
The Original and Wine & Food Tours operate with a minimum of four people per trip. Closed on Christmas Day, Boxing Day and Good Friday. All other public holidays, check availability as one daily tour will be operating.
Child age is classified as 17 years and under. Please note: Legally, children of any age may taste wine under their parent’s supervision. Should any children be given wine tastings on the parent’s consent they will be charged full price.
All rates include New Zealand GST at 15%.
ADDITIONAL TOUR INFORMATION
All wine tours operate with a minimum of two people per tour. Please note Queenstown Wine Trail Ltd reserves the right to change tour structure and/or price.