Queenstown Wine Trail regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Queenstown Wine Trail users, and conforms to Internet privacy standards.
Queenstown Wine Trail (2020) Ltd is a New Zealand owned, limited liability company for trading and registration purposes, all prices displayed are in New Zealand Dollars.
COLLECTION OF INFORMATION
In order to use the Queenstown Wine Trail website, we may require information from you in order to provide the best service possible.
All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email.
Any information collected by Queenstown Wine Trail is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website.
Any details collected from Queenstown Wine Trail customers is required in order to provide you with our products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our staff development.
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at info@queenstownwinetrail.co.nz, or +64 3 441 3990, or P.O. Box 733, Queenstown.
TOUR BOOKING INFORMATION
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and phone number) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
THIRD PARTIES
Queenstown Wine Trail may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose.
Queenstown Wine Trail does not share any information with third parties for any unknown or unrelated uses.
LEGAL
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
LINKS
Links on the Queenstown Wine Trail site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.queesntownwinetrail.co.nz and www.designerdays.co.nz
CHANGES TO PRIVACY POLICY
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.
SECURITY POLICY
Your payment is processed through Windcave system. Windcave secures all your customer and credit-card data with military-grade software and servers, and the highest level of encryption available. QUEENSTOWN WINE TRAIL (2020) LIMITED will not store or transfer any of your credit card information. All data is transferred using Windcave secure servers.